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Discussion Starter #1 (Edited)
So I finaly got around to taking my wheels and new tires to the local shop to have them swapped and balanced. when I picked them up I noticed a 3 inch long scrape down to the metal on the inside of the rear wheel. They said they didn`t know how it could have happened, and I pointed out that I inspected both rims in front of him when I droped them off. So his solution was to not charge me for the swap and balance for that rim and I can (easily) touch it up :cussing: :cry: :cry: So now I beleve I`m left with the task of finding the right touch-up paint :flickoff: :bawling: :wtf: I know this is so small compared to what has hapened to some of my dear frends on this forum recently but I must vent :cussing:
Chris
 

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That royally SUCKS. I don't know what I would do. I am so anal retentive that I always want things perfect. I think I might try going after them to pay for a new rim. They must have insurance for this.
 

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This happens too often. I always swear I'm going to take pictures before I take my wheels in. It's really the best practice.

If this happens to you and the person downplays the damage, just ask them which car or bike is theirs in the parking lot. I'm sure they wouldn't mind a similar gash in their wheels. It can easily be touched up, right?
 

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Gladio said:
If this happens to you and the person downplays the damage, just ask them which car or bike is theirs in the parking lot. I'm sure they wouldn't mind a similar gash in their wheels. It can easily be touched up, right?
It always seems like places downplay damage. That's exactly what I say to them.
 

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I believe I know how this may have happened to your wheel. The machines that mount the wheels are prone to this unless the operator is exceptionally careful. The exact same thing happened to my bike. Luckily, I used to mount tires on car rims when I was in high school and had seen the exact same scratch before. Once I saw the archaic machine they used, I couldn't believe they worked on such pieces of art with it--no plastic protective pieces, just metal on metal. In fact, I would be interested to know (without slandering) who did this handy work. Really, I don't know what was more upsetting, the scratch or them insulting my intelligence by claiming I must have hit a rock or curb. To make a long story short, I explained that I knew what happened and after quite a debate I rode home with the rear wheel off of another showroom model. This wasn't even close to the first time I was let down by their service. Let us know what you come up with. I hate to hear about such tragedies.
 

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Discussion Starter #7
The tire machine they use is pneumatic with plastic rim grabs and there was no silver paint flakes on them when I had him show it to me. So far I tried to touch up with some silver paint that I had around but when I buffed it out it went dark. I`ll have to contact my dealer for the proper paint.In the meantime I put them on the bike and am going to enjoy riding it. I don`t want to get caught up in a battle that ties up the bike during the rideing season. I used to recomend this shop alot to people and now the word of mouth is going to be that they are hackers.

chris
 

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Wouldn't be slander, it would be libel, BUT only if it's not true. You can say anything you want about someone as long as it's true.
 
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