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So I purchased a 2015 F3 800 from a living room with 900 miles on it in showroom condition.
Within 600 miles of my ownership the starter sprag started to act up. No big deal, I expected it to happen and was planning on doing it myself.

I figured I'd call ProItalia and see if it was still under warranty. It turns out I have 2 weeks warranty left. Nice...

I took in in at 2:30 PM and by 5:00 pm the next day it was done. New sprag installed and ready to be picked up.

So, excellent service from ProItalia - highly recommended.
 

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I've been there on a trip. Nice place with great staff. That F4 on the floor really called out to me!
 

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I've had good service from them also when I had to order parts, they shipped them direct to me without issue. Another thumbs-up here.
 
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