Normally I have a great experience at this dealer but today not so great. Three weeks ago, I took my motorcycle in to get diagnosed for the fuel leak I was having. I called MV Agusta USA to ask them a few questions about the issue as it could possibly be a new tank and approximately how long it would take to get parts in. I went in today to look at some gear and I was told that the mechanic was quite angry with me for calling MV Agusta USA and that I should probably leave before he sees me.
EDIT: I forgot to add that the diagnosis was removing the fuel cap and re-installing it and being told nothing was wrong. When they brought it back out to the front it started leaking and all they said it was the fuel cap. I felt that the diagnosis was insufficient especially as I had paid for it.
By any chance are you filling your tank to brim, then leaving it in hot Houston, TX sun? My Guzzi small blocks, both of them, will leak if I do this. Learned to never totally fill tank, and avoid the direct sun in summer, if at all possible.
Hope it works out. Still hope to meet you sometime soon.
It happens regardless of the fuel level on the bike, as long as the engine has been running for awhile. To prevent leaking after a ride, I leave the fuel cap open. We can still meet up any time, for safety reasons I am minimizing my time on the Brutale and using the Guzzi.
George, Andrew and I haven't purchased anything from them in some time and I think that might be the reason they are closing. All jokes aside, it's sad that we are losing a great vendor. Their selection and service have been impeccable during the years I've done business with Al.
MV Agusta page on Facebook just posted this:
"What's your top question for MV Agusta? Write it in the comments below or via Instagram stories.
Timur Sardarov, CEO of MV Agusta Motor, will answer during live Q&A on IG TV.
Saturday, 10.30 CET "
I posted my question in comments so if you have any...
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I have ordered 2 carbon nose fairings for my 2009 F4 over the last 3 years and both have been defective. There was a crease in the carbon and both were molded incorrectly which meant both did not fit properly. When I ordered the second fairing I sent pictures and an explanation of the problem...