The annoying thing with the manual was although it was free, it wasn’t just a direct link, you had to register, you had to tick consent boxes for the usual bs, it’s just not right to have to go through more grief and data harvesting to get something that should have come with it. Also, all the error messages etc are all in German, I wasted about an hour just to get a pdf of the manual, it’s not the wonderful ownership experience it should and could have been, and something that was always such a big part of the MV ownership experience. They have got this wrong and ought to swiftly put it right imho. (I still have one box to open so if a user manual ends up in there I’ll report back with a large serving of humble pie 😂)
I will need to check on a potential override for the fuel flap, I certainly hope there is because my experience of the electric one so far is poor.
With regards to the key, I thought it odd too so I read the manual. You can’t turn ignition on with key in your pocket but there is a way to touch the transponder under the seat to passively disarm it which is something. But again, for the money, there should be two matching keys.
That’s not all either, there is lots more related to apps and services and having to sign up and consent just to have things work and it’s all buggy like we are their beta testers.
This one for example is optional but it feels very big brother which I’m not at all comfortable with and its the same road Mercedes went down.
Here is some of the wording;
Service Description
PIERER Industrie AG conducts vehicle analytics for certain motorcycles (depending on technical
functionality). This Service Description informs you of the details on how we process your personal data.
We process the following data for the purposes listed below:
Data Purpose Legal Basis
Classification of environmental
conditions (climatic profile and
driven route profile), analysis of
the vehicle load (structure,
chassis, engine), identification of
rider profiles (driving style,
driving ability, driven load
condition (sozius, luggage)
Analyze performance data
of motorcycle to gain better
understanding of vehicle
usage and load.
Article 6(1)(a) GDPR (Consent)
Statistical data including:
number of cold starts, gear
shifts, wheelies
Develop, test, and improve
our motorcycle products.
Article 6(1)(a) GDPR (Consent)
Data transfer
We only disclose your data to the extent necessary for each specific purpose, or as required under the
relevant legal provision, in line with any legitimate interest or, in the case of consent, as specified by
you.
Furthermore, we sometimes use service providers, known as processors, for data processing (in
particular for technical implementation). These processors are carefully selected by us and bound by
our instructions. We request the services of the following processors in particular:
• KTM AG
• KTM Forschungs- und Entwicklungs GmbH
• PIERER Innovation GmbH
We may transfer some of your data to a country that is not an EEA country. According to the European
Commission, this country ensures an adequate level of data protection.
Storage duration
We will anonymize your data after 3 years. If, in a specific case, it is necessary for the establishment,
exercise or defence of legal claims, to store your data for a longer period, we may do so. This continued
storage is based on Article 6(1)(f) GDPR (our legitimate interest to establish, exercise or defend legal
claims) and / or Article 9(2)(f) GDPR (establishment, exercise or defence of legal claims).
Data Sources
In general, we collect the data directly from your motorcycle.