Time for a makeover with a positive image and premier customer service.
Anyone hear who is the new owner is?
Hey KCI, should you guys need a true and reputable experienced GM with a background in owning my own business and truly are interested starting that place off on the right foot and building something special, don't hesitate to contact me.
Turns out they are going to a motorcycle business which sells used bikes. I was told by the previous owner that they will be an authorized Ducati & MV dealer. Hopefully, the new owner will send a mechanic to the Ducati school, as the previous KCI mechanic(s) is not going to the new dealer. PS - There's a Bimota DB7 still at KCI.
I've confirmed it personally with the mechanic that will be moving to their new dealership. The new owners will move into a new building in a couple of months. Steve is the Ducati mech here at Ducati Austin and is already MV certified and is scheduled for more MV training before taking on his roll at new San Antonio dealership. He's a great Ducati tech, so he'll be great for MV.
Yeah, I spoke with John (the owner) and can confirm what Redduck1 has indicated. However, he did stress that they would not be ready for another couple of months and really want to get the store off on the right foot and to professionally take care of their customers. He is well aware of Kamal's (previous owner) reputation and what he is having to overcome with his well known, trashy reputation.
John seems very excited and is wanting to truly be an excellent MV Agusta and Ducati dealer and is working hard in putting everything meticulously together with both brands. He will have a full service shop with a certified tech and will also be including gear and accessories along with parts.
John will not open until they are completely ready. I can only hope that their customer service is as good as he is hoping it will now become. He has got the entire central and south texas as his area, as the Agusta dealer is Houston gave it up about 2 years ago.
However, this is all on the down low. And they will not take bikes in for service until they are 100% ready to deliver 100% customer satisfaction.
Their future looks good and I for one will be more than willing to give them a shot at earning my business.
Thanks.... So when are all the meets?
Also if we wanted to do some FAQ stuff for the site let me know. all I need a someone to donate their bike for a bit. Free service and a camera man to snap some pics.
"Thank you to all of our loyal customers. It has been a great priveledge to serve the motorsport needs of the greater San Antonio area for the last 11 years. Patriot Powersports of San Antonio is now your pemier Ducati Dealer. Again thank for your support over the years, your business has been valued and greatly appriciated. Look for exciting changes from us soon as we convert our business."