Hi there and thanks. It's actually my eldest Son's bike and I've taken up trying to resolve the issue on his behalf. Yes we work with Simon here in New Zealand and he is being supportive in terms of getting the brakes bled under warranty, especially since the Dealer and Service Agents in Auckland have either folded (Red Baron) or relinquished or lost the franchise (Cyclespot). Our nearest Service Agent is now halfway down the North Island, or there are two in the South Island. As an engineer and based on our experience with the bike from new, I'm not at all convinced that the new bleeding procedure (which supersedes Service Bulletin #189) will offer anything other than a temporary benefit. I'm also unconvinced that the issue is related to heat soak, given that I looked at a brand new machine in the showroom at Cyclespot which had not been ridden, had 0kms on the clock and had exactly the same issue - namely no rear brake. It would have left with a solid brake pedal from the factory, yet somehow in transit and sitting it was now so full of air as to not operate. This is a serious safety issue, the bike would not pass our local WOF inspection and therefore would not be covered by insurance should an accident occur. I'm particularly keen to hear from anybody else with this issue on the ABS 3 cylinder platform - preferably off forum at this stage. Please feel free to PM me as I collate things. Thanks.
Cheers, Richard