Gigantic thanks to Sarah! - MVAgusta.net
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post #1 of 5 (permalink) Old 09-20-2018, 06:14 AM Thread Starter
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Gigantic thanks to Sarah!

I just want to say a massive thank you to Sarah at Design Corse! Truly remarkable service:

I ordered a FM Projects exhaust for my Euro4 Dragster, but the factory sent the wrong one (MY16, I believe). Sarah did all the chasing up for me, with a little support from my exhaust photography skills.

Long story short, she got to the bottom of the issue and made sure the correct exhaust was sent. She even offered to bring the exhaust to me to do the swap over!

But yeh, I went to the DC warehouse and after a coffee and quick chat, I left with the correct exhaust, got home, installed it and couldnt be happier.

kudos to Sarah and the DesignCorse team!

Kag
esq'z me, doggy, MV-Moose and 2 others like this.

Kag

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post #2 of 5 (permalink) Old 09-20-2018, 06:56 AM
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At first I had bad experience with returning my items. They said they'd refund the shipping costs aswell when returning items.
This didnt happen for 3 orders. Sarah picked it up and contacted me and also resolved that issue and still refunded the shipping costs.

I believe this happened during the time Designcorse moved over to their new location.

Definitely a thumbs up.
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post #3 of 5 (permalink) Old 09-23-2018, 03:11 PM
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Always great service from Design Corse . Having now met Al in person, what a nice guy he is . Highly recomended
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post #4 of 5 (permalink) Old 09-25-2018, 10:34 AM
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Agree, always had top class service from a top class company
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post #5 of 5 (permalink) Old 10-12-2018, 06:58 AM
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Thumbs up Thank you for the support

Thank you for all the support and kind words, i have passed on the sentiment and comments to Sarah and its a pleasure to serve you guys, gals and MV community at large
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Regards

Al


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