Incredible great customer service from Aviacompositi - MVAgusta.net
 
LinkBack Thread Tools Display Modes
post #1 of 4 (permalink) Old 06-13-2014, 07:43 PM Thread Starter
Senior Member
 
R1andrew's Avatar
 
Join Date: Jul 2006
Location: South Carolina
Posts: 7,527
New Site Garage
Incredible great customer service from Aviacompositi

I ordered a carbon fiber/plexiglass headlight unit from Alex at GPracing. I asked him to get the unit for me from Aviacompositi, which he happily did. Several weeks ago while riding the plexiglass lens was coming loose on a ride. I was only 10 miles away from my house so I removed it completely from the carbon fiber and stuck it in my pocket. When I got home I noticed the keys in my pocket scratched the plexiglass lens. Knowing this was somewhat of my fault I emailed Aviacompositi of what happened. I asked if their was any way I could order another lens to replace the one I had. They asked for the SN off my unit. A couple days later they I got a email from them stating the company they get the glue from must of changed formulas on them and it did not stand up to their standards. I was told I was going to get a replacement unit. Email earlier this week asking for my phone number and address and guess what showed up today. A new unit.
This is a company which stands behind their products and provided great customer service to me. I would recommend them to anyone, except the a..holes which think the world revolves around them and you can never make happy
Top notch company with great products. Only wish they made more parts I needed for my bike.
R1andrew is online now  
Sponsored Links
Advertisement
 
post #2 of 4 (permalink) Old 06-13-2014, 10:17 PM
Moderator
 
Donsy's Avatar
 
Join Date: Aug 2008
Location: Australia
Posts: 22,054
New Site Garage
Good news man.

Dons Nel
Own - Two F4 1000R's 06 and 07.
PayPal :
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

eMial:
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

Mobile in Australia: 0438 385 776
Website with MV Manuals for Most models -
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Donsy is offline  
post #3 of 4 (permalink) Old 06-14-2014, 01:35 PM
Senior Member
 
bogie1072's Avatar
 
Join Date: Jul 2009
Location: Florida and Sacramento
Posts: 1,093
Always great to see a company have pride in their product and do the right thing

2008 312r
2008 1098r
2010 RSV4 factory
bogie1072 is offline  
Sponsored Links
Advertisement
 
post #4 of 4 (permalink) Old 06-16-2014, 03:59 PM
Site Sponsor
 
GP Racing's Avatar
 
Join Date: Nov 2009
Posts: 1,079
With you Andrew... They are remarkably responsive and great to deal with, I wish they made more exclusive items as well. Thanks for sharing!

Alex

GP Racing - Gutsy Performance, Inc.

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

916 276-1080 cell
GP Racing is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to use all of the features of the MVAgusta.net site, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome