Should a dealer use non-genuine parts? - MVAgusta.net
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post #1 of 15 (permalink) Old 05-30-2019, 05:47 AM Thread Starter
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Should a dealer use non-genuine parts?

Hi guys recently had my bike serviced just oil and filter change, just wueryi g what the dealer used to service it, first of all it was just a oil and filter change the oil they used was morris 10/40 and the filter they used was a hi flo filter and this cost 260 which seems bloody extort ianate for 20 mins work, the manual says 10/60 and I presume mv have there own filters, am I being ripped off

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post #2 of 15 (permalink) Old 05-30-2019, 06:00 AM
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Seems pretty excessive for non-premium oil and a $5 filter.

Where in the world are you ?? Doesn't say in your profile. (please add that info).

Is this a MV dealer??? I would have expected OEM filter and premium oil......

What kind of bike is it (please add that as a signature so we will know in the future)?

4 cylinder bikes call for 10-60 oil. I would be asking them to correct their mistake if they used 10-40.

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post #3 of 15 (permalink) Old 05-30-2019, 08:12 AM Thread Starter
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Hi I am in the UK and yes it was an official mv dealer my bike is a 2015 f4 1000r they said they use this oil because of our climate being cooler, but 260or about $350 seems bloody excessive and none genuine parts seems bloody ludicrous, it feels like I paid 150 for my service book to be stamped. Any guys have an idea of what a normal price in the UK is
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post #4 of 15 (permalink) Old 05-30-2019, 08:25 AM
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I'm sorry, but that is hogwash. If a dealer were to install a non-specified oil and filter without my permission, then they would be putting it to specification at their cost.

Hi-Flo is probably the manufacturer of MV filters, but I would need to see the proof of that.

AS far as the oil choice goes, 10W60 perform the same at startup...given the same ambient temperature. From startup on, the oil viscosity is based on engine temperature and NOT ambient temperature. a 10W40 oil is thinner at high engine temperature than is 10W60.

Your dealer is full of sh*t when it comes to his reasoning unless you have the coolest running MV on the planet.

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post #5 of 15 (permalink) Old 05-30-2019, 08:28 AM Thread Starter
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No my mv runs hot like all the rest in traffic, but never to hot, I am going to get a descent 10/60 oil and a mv filter and do it myself, thanks for advice, would still like to know if price is over the top for a oil and filter change
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post #6 of 15 (permalink) Old 05-30-2019, 11:17 AM
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Perhaps we should all ask; which products manufacturer is going to be used for any replacements, on any motorcycle, before we hand it over to the Dealer?

I know that my local MV Dealer uses Lique Moly oil. I have not asked about the filter, but I will do now.

Bubba' are you going to name and shame, to help any of us who might want to use the same Dealer?
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post #7 of 15 (permalink) Old 05-30-2019, 01:22 PM Thread Starter
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All I can say is the dealer is near norwich in England, and have been going since about 1996, am not a, snitch but when you charge those prices you expect a spot on job I did not even get a new sump washer, which is pence to buy, I have previously done all my own maintenance, and now I remember why, very hard to find a trusted mechanic, I have worked on cars for 30 years so know my stuff, just wanted to keep service book up, but at what cost is it worth getting fed bullshit and having inferior oils for what should be a top notch job just to settle fir a second tate job at top notch prices
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post #8 of 15 (permalink) Old 05-30-2019, 01:40 PM
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Because you've asked more than once I'm just going to say it so you can hear it from an independent source:
Your instinct is correct, you got ripped off.

It ain't what you ride, it's the way you ride it.
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post #9 of 15 (permalink) Old 05-30-2019, 02:45 PM
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Just by way of comparison. My last F3 service was for an Oil and Brake Fluid change (both Motul), MV Oil Filter Element, MV Sump Plug Washer, MV O-ring for Oil Filter, 1 Litre of Coolant, and also fitting a Radiator Guard (supplied by me). Parts were 75.59 and 3.5 Hours Labour was 187.50 (this was at a reduced rate as service was done over 'winter' period). So 260 for significantly more work than was undertaken on your bike. Did you not get an itemised invoice with a breakdown of parts, labour?

F3 800 MY16
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post #10 of 15 (permalink) Old 05-30-2019, 03:58 PM
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Thumbs down ?

That's ridiculous.....260 quid is $327.88
5 quarts of Mobil 1 is $22.88, if I buy 2 the shipping is free from Wal-Mart
a Purolator PL-14612 filter is ~$7 with tax......that's the best filter you can get
the wrench that fits it is $7.15 from Amazon, Hopkins 10605 Flotool Super Graphite Filter Wrench #5
Total $37.03......and next time you won't have to buy the wrench

Do the work yourself......you care far more about your bike than the pimple faced idiot at the dealer!

And you'll get to know your bike too!
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