Lil advice pleeeeeease fellas..... - MVAgusta.net
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post #1 of 68 (permalink) Old 04-12-2010, 09:27 AM Thread Starter
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Lil advice pleeeeeease fellas.....

Hey Guys I need a lil advice from the forum about a certain situation I have recently encountered. I dont know if anyone else has had a similar problem like this but here goes.....

I have a '05 F4 1000 and I am located in a place where I have the only MV in town. To make a long story short I took my bike to have 2 things that needed to be done:

1. I needed to replace 1 fuel injector (which was purchased from a good guy on this site for $100).

2. I needed to have 2 scratches on the left fairing and 1 (small pinky nail size) chip on the gas tank which I was quoted the price of $400.

Now close to a month later I receive an email with an invoice attached to it with the following information:

WORKED PERFORMED

Forks dismantled, cartridges flushed & oil replaced (Klotz 5W)
Steering bearings repacked
Wheel bearings inspected
Shock & suspension pivots greased
Cush drive inspected
Chain cleaned
Rear hub dismantled & greased
Brake/clutch fluids flushed & replaced
Brake calipers washed
Throttle cable lubricated
Brake & clutch lever pivots cleaned & lubricated
Spark plugs cleaned & gapped
Valve clearance inspected/ adjusted
Motor mount bolts tightened
Throttle bodies cleaned & synchronized
#1 injector replaced
Vacumn lines replaced
Fuel lines & quick disconnects replaced
Fuel filter replaced
Air filter replaced
Seat lock replaced
Oil & filter replaced (Klotz 20/50)
Radiator flushed & coolant replaced
Electrical grounds, starter connection cleaned
Engine shampooed
Left fairing & gas tank repaired & painted

Parts/Supplies = $595

Fuel filter - $10
4 liters Prestone coolant - $20
2 liters Klotz 20w/50 - $40
2 liters Klotz fork fluid (5W) - $50
4 Oiteker clamps - $10
Brake/clutch fluid (DOT 4) - $10
525 master link - $5
Van rental $45
Body work repaired and painted (Ottawa Valley Custom) - $400

Labor = $850

Total = $1440


So as you can imagine I was in complete shock, pissed off like you wouldnt beleive and my first reaction was to go over to his home and choke the shit out of him, especially since I made it very clear that I only needed 2 things done to my bike and thats it and "BOOM"! So I guess my question is has this happened to anyone else and if so please tell me how the hell did you dealt with it!? I will also say that this is not a dealership I am dealing with, he is just a guy that likes to work on high end bike out of his garage.
Thanks guys and I hope you can lend some good advice before I have to sell the bike for bail money.....lmao

cheers

Last edited by Ballz; 04-12-2010 at 09:49 AM.
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post #2 of 68 (permalink) Old 04-12-2010, 09:52 AM
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If you didn't authorize it...you don't owe it...at least in the US. Where are you?

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post #3 of 68 (permalink) Old 04-12-2010, 09:58 AM Thread Starter
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Im in Ottawa, Ontario Canada.
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post #4 of 68 (permalink) Old 04-12-2010, 10:00 AM
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Someone from the Canadian Contingent will chime in.

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post #5 of 68 (permalink) Old 04-12-2010, 10:13 AM
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If the things he did needed to be done, then be glad he did them and pay the man his money.

Just my opinion.

Last edited by mrinflux; 04-12-2010 at 02:11 PM.
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post #6 of 68 (permalink) Old 04-12-2010, 10:16 AM Thread Starter
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Thats not the point! The point is I never authorized this man to do anything on my bike but what I asked him to do. It would have been a totally different story if he was giving me a day to day update on things that HE FELT needed to be done but that wasnt the case. If it was he would be getting his money like you say.....and some!
But hey thanks for your opinion

Last edited by Ballz; 04-12-2010 at 10:30 AM.
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post #7 of 68 (permalink) Old 04-12-2010, 10:32 AM
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He should have called you before doing all the additional work. A lot of the work sounds like a 7,500 or 15,000 mile service. How many miles are on the bike?
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post #8 of 68 (permalink) Old 04-12-2010, 10:37 AM Thread Starter
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It has just barely over 13,000.
Dont get me wrong if this is what needed to be done and I was contacted before hand and told this then that would have been a totally different story, at least I would have had a choice in the matter.

Last edited by Ballz; 04-12-2010 at 10:48 AM.
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post #9 of 68 (permalink) Old 04-12-2010, 10:58 AM
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Quote:
Originally Posted by Ballz View Post
Thats not the point! The point is I never authorized this man to do anything on my bike but what I asked him to do.
So, because you didn't authorize needed work beforehand, you feel you're entitled to get the work done for free?

Owning an MV Agusta is expensive. You need to face up to that. Like I said, be glad he did the work and pay the man. Stop trying to get something for nothing.

Just my opinion.

Last edited by mrinflux; 04-13-2010 at 09:48 AM.
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post #10 of 68 (permalink) Old 04-12-2010, 11:07 AM
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Are those Canadian $? Not that it matters much.

My opinion, for what it is worth, is that if you did not authorize the service you shouldn't be billed for it. Period. However, giving the shop the benefit of the doubt, there was a miscommunication somewhere and it sounds like they did the major service.

You were coming up on the service anyway and now it is done.

WTF is a Klotz? Prestone is junk and is not recommended for your bike, neither is Klotz. Two liters of factory oil should be closer to $23 not $40.

Subtract the materials cost and labor cost of changing the coolant and engine oil. Buy the correct stuff and do it yourself. Pay him for the rest, thank him, but tell him if he pulls a stunt like that again not only will you not bring your bike to him, but you will make sure any who has access to a computer knows what happened.
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