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post #1 of 23 (permalink) Old 03-23-2009, 11:16 AM Thread Starter
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eMoto Help

Greetings All-

I guess members are no longer allowed to post messages about ot to eMoto in the vendors section. I've emailed them many times trying to get help. I thought I'd try again here...

Hello-

I placed the following order back in November. The yoke tool was never
sent, but I was charged. Can you please credit my account for that
amount?

Additionally, I had problems with the water impeller I received. The
threads on the inside were tapped incorrectly and prevent the impeller
from being installed correctly. I would like to return it for credit
and was told to write you for an RMA number but I have had no response
from any of my emails.

Please help. I am an honest and good customer and do not understand
the silent treatment!

Regards,
David Cahn

************************************************** **********
- Hide quoted text -

>>>>>>>>>>
>>>>>>>>>> MV-WHEEL02 MV Agusta F4/Brutale - Rear/Front Wheel Socket
>>>>>>>>>> Tool (2
>>>>>>> in
>>>>>>>>> 1)
>>>>>>>>>> 45.99/ea
>>>>>>>>>> MV-YOKET02 MV Agusta F4/Brutale - Yoke tool (version2)
>>>>>>>>>> 62.99/ea
>>>>>>>>>> MVFB-IMPELR MV Agusta - Replacement Water Pump Impeller
>>>>>>>>>> 149.95/ea
>>>>>>>>>> 763LS MV Agusta F4/Brutale (all models) - SBS - Rear Brake Pads
>>>>>>>>> 32.95/ea
>>>>>>>>>> FA249HH MV Agusta F4/Brutale - EBC - Twin Pack - Front Brake
>>>>>>>>>> Pads
>>>>>>>>>> (HH) 49.99/ea MVG-B4ALK-BL MV Agusta Brutale - Comfort Riders
>>>>>>>>>> & Pillion Seat - Black with logo (Alcantara) 389.99/ea
>>>>>>>>>> MVOE-RESB MV Agusta - Reservoir caps - black (Pair) 54.99/
>>>>>>>>>> ea
>>>>>>>>>> MVBRUT-HUGG1 MV Agusta Brutale - Carbon Rear Hugger with
>>>>>>>>>> Chainguard
>>>>>>>>> 115.99/ea
>>>>>>>>>> ---------------------------
>>>>>>>>>> SUBTOTAL 902.84
>>>>>>>>>> DISCOUNT -85.00
>>>>>>>>>> SHIPPING 65.00
>>>>>>>>>> TOTAL 882.84 GBP (in USD 1,309.78)
>>>>>>>>>>
>>>>>>>>>> All the above parts are in stock apart from the comfort seat
>>>>>>>>>> which is made to order, the production time on this is 10 days.
>>>>>>>>>>
>>>>>>>>>> We can ship in two packages, meaning the in stock parts will
>>>>>>>>>> leave immediately and the seat will be despatched once produced.
>>>>>>>>>>
************************************************** ***
- Show quoted text -

'05 FJR 1300
'05 F4S "Custom"

'04 Brutale
'08 Suzuki DR650
'74 RD350 Restoration Project
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post #2 of 23 (permalink) Old 03-23-2009, 01:31 PM
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Sayin nowt..........
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post #3 of 23 (permalink) Old 03-23-2009, 02:26 PM
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never ending stream........
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post #4 of 23 (permalink) Old 03-23-2009, 04:32 PM
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post #5 of 23 (permalink) Old 03-23-2009, 06:02 PM
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David

what you are doing is the ONLY way you will get there attention

once you also start posting their e-mail corrospondance on this forum, they will e-mail YOU and call you direct at your home (if they have your number)

okay they will call you a wanker and insult you, but at least you will have made communication with them

(its a start)

they will then go a bit further and inform you that they will sue you, they cannot sue if you stick to the truth and stick to the facts,

so as long as you are truthfull with facts feel free to inform the world.





Quote:
Originally Posted by Mogan View Post
Greetings All-

I guess members are no longer allowed to post messages about ot to eMoto in the vendors section. I've emailed them many times trying to get help. I thought I'd try again here...

Hello-

I placed the following order back in November. The yoke tool was never
sent, but I was charged. Can you please credit my account for that
amount?

Additionally, I had problems with the water impeller I received. The
threads on the inside were tapped incorrectly and prevent the impeller
from being installed correctly. I would like to return it for credit
and was told to write you for an RMA number but I have had no response
from any of my emails.

Please help. I am an honest and good customer and do not understand
the silent treatment!

Regards,
David Cahn

************************************************** **********
- Hide quoted text -

>>>>>>>>>>
>>>>>>>>>> MV-WHEEL02 MV Agusta F4/Brutale - Rear/Front Wheel Socket
>>>>>>>>>> Tool (2
>>>>>>> in
>>>>>>>>> 1)
>>>>>>>>>> 45.99/ea
>>>>>>>>>> MV-YOKET02 MV Agusta F4/Brutale - Yoke tool (version2)
>>>>>>>>>> 62.99/ea
>>>>>>>>>> MVFB-IMPELR MV Agusta - Replacement Water Pump Impeller
>>>>>>>>>> 149.95/ea
>>>>>>>>>> 763LS MV Agusta F4/Brutale (all models) - SBS - Rear Brake Pads
>>>>>>>>> 32.95/ea
>>>>>>>>>> FA249HH MV Agusta F4/Brutale - EBC - Twin Pack - Front Brake
>>>>>>>>>> Pads
>>>>>>>>>> (HH) 49.99/ea MVG-B4ALK-BL MV Agusta Brutale - Comfort Riders
>>>>>>>>>> & Pillion Seat - Black with logo (Alcantara) 389.99/ea
>>>>>>>>>> MVOE-RESB MV Agusta - Reservoir caps - black (Pair) 54.99/
>>>>>>>>>> ea
>>>>>>>>>> MVBRUT-HUGG1 MV Agusta Brutale - Carbon Rear Hugger with
>>>>>>>>>> Chainguard
>>>>>>>>> 115.99/ea
>>>>>>>>>> ---------------------------
>>>>>>>>>> SUBTOTAL 902.84
>>>>>>>>>> DISCOUNT -85.00
>>>>>>>>>> SHIPPING 65.00
>>>>>>>>>> TOTAL 882.84 GBP (in USD 1,309.78)
>>>>>>>>>>
>>>>>>>>>> All the above parts are in stock apart from the comfort seat
>>>>>>>>>> which is made to order, the production time on this is 10 days.
>>>>>>>>>>
>>>>>>>>>> We can ship in two packages, meaning the in stock parts will
>>>>>>>>>> leave immediately and the seat will be despatched once produced.
>>>>>>>>>>
************************************************** ***
- Show quoted text -
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post #6 of 23 (permalink) Old 03-23-2009, 07:11 PM Thread Starter
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Hello eMoto!

If you're trying to reach me, my email is:

[email protected]

Thanks!
David (Mogan)

'05 FJR 1300
'05 F4S "Custom"

'04 Brutale
'08 Suzuki DR650
'74 RD350 Restoration Project
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post #7 of 23 (permalink) Old 03-23-2009, 07:29 PM
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I'm waiting for an item I didn't receive from a December order, luckily I got everything else (lot's of items, over $5K), and this item is rather inexpensive. But...I want it, I've e-mailed them several times, and I've been told that the item is out of stock and will be shipped when they receive more....been a couple months since I last heard anything from them....

Barry
08 Brutale 910S, 11 BMW K1300S
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post #8 of 23 (permalink) Old 03-24-2009, 09:27 PM
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post #9 of 23 (permalink) Old 03-24-2009, 10:02 PM
CAG
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It sounds like the guy got tired of waiting, got his money back through paypal and emofo ran the charge through again using information from a 12 month old order?

That can't be right.

CAG
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post #10 of 23 (permalink) Old 03-25-2009, 12:02 AM
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so!

they piss off MV owners

Ducati owners

Aprilia owners

any other forums with members they piss off?
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