Very Impresed with MV USA -
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post #1 of 6 (permalink) Old 11-30-2007, 07:33 AM Thread Starter
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Location: Tulsa, OK
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Very Impresed with MV USA

I had requested some brochures and how many 1000R's were imported along with the number of each color from the MV website last week sometime.

Well yesterday I received a call from MV USA to congraulate me on my purchase and to see what exactly I was looking for. He said 400 1000R's were imported and only 30ish of the black/white were imported. He said he would pass the request along and he would try to get a letter out to me regarding the importing numbers of the 1000R, he apologized for not getting back to me sooner, and said thank you again for the purchase!

I was shocked that they would take the time to actually call! Kudos to MV USA for taking the time... I just hope the customer service will continue to be this good!

I believe she is the Devil in a candy wrapper.
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post #2 of 6 (permalink) Old 11-30-2007, 07:46 AM
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Sounds like great service Dova, wish we had the same in the UK. Sadly, the pearl and black 1000 R didn't arrive at the UK shores!
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post #3 of 6 (permalink) Old 11-30-2007, 11:45 AM
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Most be a new guy. LOL
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post #4 of 6 (permalink) Old 11-30-2007, 12:09 PM
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My experiences with Cagiva USA have been great also!

In July, when my F4S was in the shop for TWO WEEKS for a broken radaitor, someone for Cagiva USA read my post and contacted me. He told me they have it in stock in Maryland. With that info, I was able to get my dealer to start moving. SO, basically a 3 week repair job could have been done in one. But I really appreciate Cagiva USA going out of their way to keep the customer informed -even if it pissed of their dealers.
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post #5 of 6 (permalink) Old 11-30-2007, 01:12 PM
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Yep, cagiva usa is definitely going out of their way to help out customers!
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post #6 of 6 (permalink) Old 12-01-2007, 04:28 AM
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thats awesome
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