Waiting waiting waiting.... Oh and still more waiting! - MVAgusta.net
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post #1 of 21 (permalink) Old 10-29-2019, 11:25 PM Thread Starter
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Waiting waiting waiting.... Oh and still more waiting!

So my year started awesomely, finally got my brand new 2018 F4 in stunning pearl white. Managed to get a couple of thousand of kms of riding done inbetween working 2 jobs and being Dad and husband...

Then came an unseasonably warm day in winter (July in Australia) 23 degrees and blue sky.... I rang my mate and we headed out to a favourite set of twisties that we enjoy on a regular basis.

2 hours in and we had a break for lunch and then headed back for another few laps, down the mountain we went enjoying the sunshine and corners without a hint of what was coming next.

We turned around and headed back up, about half way up is a set of tight turns, a left / right / left / left combo that is perfect camber and the surface is amazing. As I switched from left into the right..... I smelt it.... Fucking diesel!!!... As quickly as the thought process was happening the front end washed out!

Thanks to the careless truck driver who over filled his tanks and decided to let it flow all over the road. Really appreciate it mate!

Now I was sliding along watching my beloved bike grinding away the right hand side and heading for the guard rail...

Fortunately I was unhurt, due to my riding gear doing it's job. My bike on the other hand.... Not so good...

Oh well that's what insurance is for right?
So I go through the usual routine of lodging a claim and now this is where the "waiting waiting waiting" begins...

3 months in and no parts have arrived, some are still on back order and others are due at the end of November!... Seriously? WTF?

Meanwhile my registration, insurance and factory warranty are all slipping away whilst my beautiful bike (not so at the moment) sits idle in a cold and lonely corner of the workshop. 😢😭

Not to mention that I haven't been able to ride for 3 months! Arrrrrrrgh! So frustrating!

Now I understand that MV are considerably smaller than all the other manufacturers, and suppliers distribution and fabrication all take longer than usual. But being that the F4 has been their flagship for so long and that this is a 2018 brand new model, I would have expected them to have sufficient stock of parts to cover supply and demand on this. But clearly that is not the case.

Not sure what others think about this? But it is my understanding that if you produce a vehicle you must stock sufficient replacement parts to cover up to a minimum of 10 years after the manufacturing date? Please correct me if I am misinformed about this?

So still the waiting continues and with an open date on the completion of my bike I am left feeling disappointed, frustrated and considering if my desire to own an MV Agusta was actually a bad idea.

Thanks for listening to my rant, fingers crossed she comes back before Christmas!

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post #2 of 21 (permalink) Old 10-30-2019, 12:03 AM
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What was the part list like and who's the dealer? - if the bike hasn't been written off then surely the damage is just across cosmetic items?

Tim
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post #3 of 21 (permalink) Old 10-30-2019, 01:05 AM
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Thanks to the careless truck driver who over filled his tanks and decided to let it flow all over the road. Really appreciate it mate!
Once I was riding my Bonny to work on a hot Perth summer day, just wearing tee-shirt (black of course!) and going around the Causeway Circus I encountered the same thing, a nice curve of diesel from an overfilled tank! Bugger!

Both wheels slipped, and I went into motocross style, flicked the bars to steer into it and kicked the bike back up with my Dunlop Volley shoes and manged to stay upright! I remember having time to think to myself, I am NOT falling off while wearing just a tee-shirt!
Sorry to hear of your disaster, glad to hear you are okay.
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post #4 of 21 (permalink) Old 10-30-2019, 02:47 AM
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Quote:
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. . .

Not sure what others think about this? But it is my understanding that if you produce a vehicle you must stock sufficient replacement parts to cover up to a minimum of 10 years after the manufacturing date? Please correct me if I am misinformed about this? . . .
Yes. I was told that via a Triumph factory tour (not that that's exactly relevant).

MV could easily say that 'yes', they do stock them, but the last few just sold. Of course we know it would be crap, but their butt's covered so far as legal ramifications.

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post #5 of 21 (permalink) Old 10-30-2019, 06:31 AM
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Have you reached out to the factory with your parts list for information??? Have you looked for the parts yourself? or just letting the dealer do the search?

Have you considered repair vs replace....or used parts...just to get her back on the road?

Sorry to hear of your spill. That always sucks, regardless of brand. I have found basic service parts are not an issue, but cosmetic parts can be difficult. I have also found that a good high end auto body shop (think exotics) can do wonders with repairs and paint.

I used to be fast....now I just dream about it.
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post #6 of 21 (permalink) Old 10-30-2019, 08:06 AM
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Tough luck there @HAPPI (and @Surfer Dave: I have it on good authority that black T-shirts protect the rider. You are proof of that.)

AS for parts, you may hove better luck trying to source them...or some of them...through patrons of this site. Try an ad in the Wanted To Buy section.

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post #7 of 21 (permalink) Old 10-30-2019, 04:45 PM Thread Starter
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What was the part list like and who's the dealer? - if the bike hasn't been written off then surely the damage is just across cosmetic items?
Hey mate, yes basically all cosmetic.
Not sure of the complete list as it's being taken care of by the insurance company repairers.

Previous rides:
'86 Yamaha RZ250R - '96 Honda RVF400R - '96 Kawasaki ZX7R -
'00 Ducati 748R - '07 Honda CBR1000RR -'13 Ducati 848EVO

Current ride:
'18 MV Agusta F4
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post #8 of 21 (permalink) Old 10-30-2019, 04:53 PM Thread Starter
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Originally Posted by esq'z me View Post
Have you reached out to the factory with your parts list for information??? Have you looked for the parts yourself? or just letting the dealer do the search?

Have you considered repair vs replace....or used parts...just to get her back on the road?

Sorry to hear of your spill. That always sucks, regardless of brand. I have found basic service parts are not an issue, but cosmetic parts can be difficult. I have also found that a good high end auto body shop (think exotics) can do wonders with repairs and paint.
Hello esq'z,

Not much help has come from the factory, basically the same information from them as from the repairers. "Parts are coming and some are still on back order"

Bike is basically (was) brand new so being that it is getting repaired through my insurance I only want to get brand new replacement parts. The claim is in the middle of beening processed so it's also out of my control.

Previous rides:
'86 Yamaha RZ250R - '96 Honda RVF400R - '96 Kawasaki ZX7R -
'00 Ducati 748R - '07 Honda CBR1000RR -'13 Ducati 848EVO

Current ride:
'18 MV Agusta F4
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post #9 of 21 (permalink) Old 10-30-2019, 06:25 PM
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Perhaps the delay is on the insurance side. I've seen it and they blame everyone. It really shouldn't take so long. I ordered a complete lockset and dash via startwin, not to mention a pearl white tank some time back and all were here within 2 months.

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post #10 of 21 (permalink) Old Yesterday, 02:01 AM
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Perhaps the delay is on the insurance side. I've seen it and they blame everyone. It really shouldn't take so long. I ordered a complete lockset and dash via startwin, not to mention a pearl white tank some time back and all were here within 2 months.
If you are ordering parts direct from a European dealer they will arrive in half the time it takes to go through your local dealer, and likely be half the price.

Insurance companies here tend to have the repairer import the parts themselves.

Tony

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